![]() If a factory reset didn’t fix issues with your phone it may be a problem with the hardware or physical components of the phone that only a mobile phone repairer can fix. If you are still needing help with your iPhone the next step is to contact a professional. Select General at the top of the window.In the Finder sidebar on Mac click iPhone.As with above, this method will erase all data from iPhone, restore it to factory settings and install the latest iOS. In the top left click the small button with a picture of an iPhone on it.įor macOS 10.15 or later you will need to use Finder instead of iTunes.Connect iPhone to PC or Mac with a cable.This will erase all data (including settings) from your iPhone, restore it to factory settings, then install the latest version of iOS (iPhone operating system). This method is good if you can’t open settings, don’t have access to your Apple ID password or iPhone passcode. Factory reset iPhone using iTunes from a PC or Mac Once iPhone restarts, you can choose to set up iPhone as new or restore iPhone from a backup. Wait for iPhone to be reset and all data erased (this may take a few minutes).You may need to enter your passcode or Apple ID password. Then select Erase All Content and Settings.Open Settings, select General, then Transfer or Reset.You can get help if you have forgotten your Apple ID password and if you need to reset your passcode from Apple. Make sure you have your Apple ID password and phone passcode before starting. The easiest way is to reset iPhone is using the settings app on the phone. Otherwise you will lose all your data for good. ![]() ![]() If you have purchased a new iPhone and are wanting to keep the data on your phone to transfer over (or are trying to fix an issue with your phone), you will need to save a backup to restore after. A factory reset will permanently delete all of this data from your iPhone. If your iPhone won’t update, is frozen and unresponsive, or experiencing some other software issue, a factory reset may be the only option to fix it.ĭata such as images, contacts and more when deleted from iPhone are actually still in the iPhone storage – they just aren’t accessible from the user screen. You may want to reset iPhone back to its factory settings in the instance of selling or giving it away or if you are experiencing issues that can’t be fixed in any other way.
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